HIPAA Compliance
At Assistant Dr., we believe that clinician and patient trust is foundational. Our relentless dedication to data privacy and protection exemplifies our adherence to HIPAA regulations.
V 1.0 - November 7th, 2023
Data Security Infrastructure
Encryption
All data, at rest and in transit, is secured using advanced encryption methods.
Cloud Infrastructure
We utilize both Microsoft Azure and AWS, ensuring our data infrastructure meets the highest industry standards.
Team and Leadership
Employee Screening
Comprehensive background checks are a standard procedure for all incoming staff.
Annual Training
Our team consistently updates its knowledge through annual training on HIPAA regulations, data privacy, and secure information handling.
Leadership's Direct Oversight
At Assistant Dr., the founders themselves directly oversee matters of privacy, emphasizing its significance.
Software & Technological Excellence
Updates & Deployments
Each update, be it software or infrastructure, is subjected to thorough compliance and security checks before it goes live.
AI Integration
Our application of AI technology is always in strict alignment with HIPAA directives.
Partnerships & Agreements
Vendor Selection and Compliance
We partner exclusively with HIPAA-compliant vendors and implement Business Associate Agreements (BAAs). Both Microsoft Azure and AWS have signed BAAs with us.
Routine Assessments
Vendors' security measures are consistently reviewed to ensure they meet our stringent standards.
Data Management & Retention
Default Retention Policy
By default, recordings and transcriptions are available for a period of 30 days. Nonetheless, we provide customizable retention policies to suit our customers' preferences, which, for our Enterprise Plan members, includes the option for automatic deletion of recordings.
Customer-Requested Termination
If a customer decides to cancel or requests termination of their account with Assistant Dr., all associated PHI data is promptly deleted to ensure the highest level of data privacy.
Ongoing Commitment to Compliance
Risk Assessment
Our proactive approach involves frequent risk evaluations, ensuring our policies remain current and robust.
At Assistant Dr., HIPAA compliance is not just a requirement, it's a commitment. Every facet of our operation is structured to uphold the privacy and trust of our clinicians and patients.